Privacy Policy
Effective date: August 18, 2026
TRANSPORTWIRELESS.COM
Transport Refrigeration, Inc., doing business as Transport Wireless Technologies Inc. ("Transport Wireless," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit TransportWireless.com (the "Website"), communicate with us, submit a product or business inquiry, or use an authenticated Transport Wireless workflow.
By using the Website, submitting information through the Website, or using an authenticated Transport Wireless workflow, you agree to the practices described in this Privacy Policy.
1. Scope and overview
1.1 Scope
This Policy covers:
- information collected through the Website, including contact, product, support, dealer, or business inquiry forms when those forms are offered;
- information collected when you communicate with us about SensorLINK™ products, wireless door-switch controls, refrigerated fleet applications, product availability, technical support, or related services; and
- information processed through authenticated operational or development workflows when those workflows are made available.
1.2 Commercial website
The Website is designed primarily for business and commercial users interested in wireless door-switch controls for refrigerated fleets. The Website may collect business contact details and information needed to evaluate an inquiry, provide product information, provide support, or respond to a request.
1.3 Third-party services
The Website may use third-party services for hosting, content delivery, DNS, security, form handling, authentication, analytics, advertising, conversion tracking, email delivery, or lead management. When those services are used, they may process certain information on our behalf. If the Website links to or directs you to a third-party website or service, you are subject to that third party's privacy policy and terms. We do not control, and are not responsible for, the data collection, cookies, or tracking technologies used by external sites.
Transport Wireless does not currently use Google Analytics, Microsoft Clarity, advertising pixels, or session-replay tools on the public Website. If any such tool is enabled, this Policy will be updated before that use begins. Authenticated workflows, including the planned development portal, are governed by this Policy and may use the security, authentication, and data services needed to operate those workflows.
2. Information we collect
2.1 Information you provide through the website
When you submit information through the Website or communicate with us about a product, support, or business inquiry, we may collect:
- contact information, such as your name, email address, company name, phone number, city, and state;
- information about your equipment, fleet, refrigeration configuration, door-switch control, logging, or telematics needs, technical requirements, timing, or similar project details; and
- the contents of any message, attachment, support request, account request, or other information you choose to provide.
2.2 Information collected automatically
When you visit the Website, our hosting providers and service providers may automatically collect technical information through logs, cookies, tags, pixels, and similar technologies, including:
- IP address, browser type and version, device type, and similar technical identifiers;
- pages visited, referring URLs, and the date, time, and duration of your interactions with the Website; and
- information about actions taken on the Website that helps us operate, secure, maintain, improve, and measure the performance of the Website and our business communications.
We use this information to operate, secure, maintain, improve, and measure the performance of the Website and related business activities.
2.3 Information from service providers
We may receive information from service providers that assist with website hosting, content delivery, DNS, security, form collection, authentication, analytics, email delivery, CRM or database tools, and related support functions. That information may include form-submission details, delivery status, authentication events, analytics data, and other information necessary to operate or improve the Website and our inquiry-handling processes.
3. How we use information
We may use the information described above for the following purposes:
3.1 To operate and improve the Website, including hosting, security, troubleshooting, accessibility, and analytics.
3.2 To review, process, and respond to product, technical-support, account, dealer, or other business inquiries.
3.3 To communicate with you regarding product fit, wireless door-switch control applications, refrigeration configurations, technical details, service coverage, and related commercial needs.
3.4 To send important transactional or administrative messages, such as responses to your inquiry, support communications, account notices, scheduling discussions, or updates related to our services or Website.
3.5 To send marketing or promotional communications about Transport Wireless products and services, where permitted by law. You may opt out of marketing emails as described in Section 7.
3.6 To protect the security and integrity of our systems and to prevent, investigate, or respond to fraud, abuse, or other harmful activity.
3.7 To comply with legal obligations, enforce our agreements and policies, and resolve disputes.
4. How we share information
We do not sell your personal information. We share information only as described below:
4.1 Service providers
We may share information with third-party service providers that perform services on our behalf, such as:
- website, DNS, security, and form hosting providers;
- authentication, database, email-delivery, and customer-support tools;
- analytics, website security, and fraud-prevention services;
- advertising, conversion-tracking, and marketing-measurement providers, if enabled; and
- CRM, database, or related business systems used to store, review, or manage inquiries and customer communications.
These service providers are authorized to use information only as necessary to provide services to us, support our business operations, or as otherwise permitted by their applicable terms and privacy policies.
4.2 Legal requirements
We may disclose information if we believe in good faith that disclosure is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request; enforce our agreements, policies, or terms; or protect the rights, property, or safety of Transport Wireless, Transport Refrigeration, Inc., our users, or others.
4.3 Business transfers
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
5. Data security
5.1 Website and workflow security
We use reasonable technical and organizational measures to protect information collected through the Website and our workflows from unauthorized access, use, alteration, or disclosure. Communications with the Website may be encrypted using SSL/TLS when properly configured and served over HTTPS.
5.2 No absolute guarantee
No method of Internet transmission or electronic storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.
6. Data retention
We retain contact, inquiry, account, and business-related information for as long as necessary to:
- respond to and manage inquiries, support requests, and authenticated workflows;
- support product, technical-support, and related business operations;
- comply with legal, tax, accounting, and security requirements; and
- enforce our agreements and resolve disputes.
We may retain aggregated or de-identified information for longer for legitimate business purposes, provided that it does not identify you personally.
7. Your choices
7.1 Marketing emails
You can opt out of receiving marketing or promotional emails by following the unsubscribe instructions in those emails. Even if you opt out of marketing emails, we may still send non-marketing communications, such as transactional or administrative messages related to an inquiry, account, support request, or other request you submitted.
7.2 Cookies and browser controls
Most web browsers allow you to control cookies through their settings. If you choose to block or disable cookies or similar technologies, some Website features or authenticated workflows may not function properly, and certain analytics, advertising, or conversion-tracking features may be limited or unavailable when used.
7.3 Access, updates, and deletion requests
If you would like to request access to, correction of, or deletion of contact information we hold about you, you may contact us using the information in Section 11. We may ask you to verify your identity before responding and may retain certain information as required by law or for legitimate business purposes.
8. Children
The Website and our services are directed to business users and are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take reasonable steps to delete it.
9. International users
The Website and services are operated from the United States and are intended primarily for use by businesses located in the United States. If you access the Website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where data-protection laws may differ from those in your jurisdiction.
10. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices, or legal requirements. When we do, we will post the updated version on this page and update the effective date at the top of this Privacy Policy. By continuing to use the Website after an updated Privacy Policy is posted, you acknowledge that the updated Policy applies to your future interactions with the Website.
11. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Company
- Transport Refrigeration, Inc., doing business as Transport Wireless Technologies Inc.
- info@trcompanies.com
- Phone
- 920-338-4444
- Address
- 3964 S. Packerland Drive, De Pere, WI 54115